REFUND & RETURN POLICY

We want you to be happy with your Nevos order.

You may contact us within 30 days of receiving your order if you would like to request a return, refund, replacement, or assistance with an issue.

To be eligible for a return, the item should be unused, unworn, and returned in its original condition and packaging.

Because some Nevos products are personalized specifically for you, personalized items may not be eligible for returns due to a change of mind. However, if your personalized item arrives damaged, defective, incorrect, or different from what you ordered, please contact us and we will work to make it right.

If your order arrives damaged or incorrect, please contact us as soon as possible and include:

• Your order number

• A description of the issue

• Clear photos or videos of the product

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges, where applicable, may not be refundable unless the order arrived damaged, defective, or incorrect.

For return or refund assistance, contact us at:

Support@shopnevos.com